Mae Berglas Service Designer & Design Strategist
Unraveling complexity to design clear services
and solutions.

Selected Works
Leadership Facilitation, Change Management & Process Design
Research synthesis, process mapping, cross-functional collaboration,
and service modernization

Virtual Art Show
Coming Soon
What the clients are saying
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I'm an innovator, problem solver, and professional educator with ten years experience of facilitating, developing, and delivering creative solutions to complex problems.
My passion for human centered design stems from my years in education, where I often saw attempts to implement new initiatives without the consideration of all stakeholders needs. This experience shaped my approach to design—one that prioritizes collaboration, inclusivity, and sustainability. Now, I work with federal clients and multidisciplinary teams to conduct discovery sessions, develop design artifacts, and facilitate strategic discussions that drive thoughtful, effective solutions.
Endlessly curious, I thrive on uncovering key insights, digging into complex challenges while continuously expanding my skill set. I have always straddled the line of analytical and creative, which has allowed me to approach projects from multiple perspectives. I believe that great design isn’t just about creating better services—it’s about fostering trust, driving impact, and ensuring that every solution meets the real needs of the people it serves.
Design is great! But also ask me about...
my baking experiments, my newest foster dog, and my latest read!

